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Negra Mole Experience

Privacy Policy

Created on: 16 June 2026
Last updated: 16 June 2026

 

I – Identity and Contact Details of the Data Controller

Your personal data will be processed by: Manuela Defrancesco 
Commercial name: Negra Mole Experience
Tax Identification Number (NIF): 294870970
Registered business address: Largo Padre David Neto 3, 8500-059 Montes de Alvor, Portugal
RNAAT License No.  

 

Manuela Defrancesco, operating under the commercial name Negra Mole Experience, is the data controller within the meaning of the General Data Protection Regulation (GDPR).

 

For any matters related to the processing of your personal data, you may contact us through the following means:

 

Email: info@negramoleexperience.pt

Address: Largo Padre David Neto 3, 8500-059 Montes de Alvor, Portugal

 

Negra Mole Experience is committed to protecting your personal data.

 

This Privacy Policy explains:

  • What personal data we collect

  • How we use it

  • The legal grounds for processing

  • How we protect it

  • Your rights under applicable law

 

This Privacy Policy applies exclusively to the Negra Mole Experience website. Our website may contain links to third-party websites (such as booking platforms or social media). We are not responsible for the privacy practices of third-party websites. We recommend reviewing their respective privacy policies.

 

For the purposes of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable natural person.

 

Minors

Our services and website are intended exclusively for individuals aged 18 or over.

 

We do not knowingly collect Personal Data from minors. If we become aware that Personal Data from a person under 18 has been collected without proper authorization, we will delete it promptly.

 

II – Purposes of Personal Data Processing

When using our website, you may be asked to provide certain personal data.

 

We may collect:

  • ​Name

  • Email address

  • Booking details

  • Dietary restrictions or special needs (if voluntarily provided)

  • Technical data such as IP address and browsing information

 

We process your personal data for the following purposes:

  • Responding to inquiries submitted via contact form

  • Managing event bookings

  • Sending booking confirmations, reminders, and follow-up communications

  • Issuing invoices and complying with legal tax obligations

  • Sending newsletters and promotional communications (where consent is given)

  • Improving website performance and security through analytics

  • Maintaining and securing the website

 

 

III – Provision of Personal Data

The provision of certain Personal Data is necessary if you wish to:

  • Submit a contact request

  • Book an event

  • Join the community

  • Subscribe to our newsletter

 

Failure to provide required data may make it impossible to provide the requested service.

 

Personal Data is collected directly from you or via third-party service providers used to deliver our services.

​

1. Customer and Booking Management

The processing of your personal data is necessary for:

  • Entering into and performing a service contract

  • Taking pre-contractual steps at your request

  • Issuing invoices in compliance with Portuguese tax law

 

Bookings and payments for our events are processed via Stripe.

 

We do not store or have direct access to your full payment card details.

Booking and invoicing data may be retained for up to 10 years, in accordance with Portuguese legal and tax obligations.

 

2. Dietary Restrictions and Special Needs

If you voluntarily provide information regarding dietary restrictions or special needs, this may constitute health-related data under GDPR.

 

Such data is:

  • Processed solely for the purpose of delivering services safely and appropriately

  • Processed based on your explicit consent

  • Not used for marketing purposes

  • Deleted after the service is completed, unless legally required otherwise

 

Providing this information is optional.

 

3. Marketing and Newsletter

If you subscribe to our newsletter, your email address will be processed based on your consent.

You may withdraw your consent at any time by:

 

 

We may use third-party email marketing providers to manage communications. Only the necessary data will be shared for this purpose.

 

4. Website Hosting and Analytics

Our website is hosted by Wix.com Ltd. Wix may process technical data such as IP address and browsing behavior for hosting, security, and analytics purposes.

 

Analytics cookies are only activated with your consent via our cookie banner.

 

5. International Data Transfers

Some of our service providers (such as Wix, Stripe, or email marketing platforms) may process data outside the European Economic Area.

 

Where such transfers occur, appropriate safeguards are implemented, including Standard Contractual Clauses approved by the European Commission.

 

IV – Legal Grounds for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract (when you book an event with us)

  • Pre-contractual measures (when you contact us requesting information)

  • Compliance with legal obligations (such as invoicing and tax requirements)

  • Your consent (for newsletter subscriptions and voluntary dietary information)

  • Legitimate interest (for website security and improvement)

 

V – Your Rights

If you are located within the European Economic Area, you have the following rights under GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to object

  • Right to data portability (where applicable)

  • Right to withdraw consent at any time

 

Requests may be submitted via email to:
info@negramoleexperience.pt

 

You may be asked to provide proof of identity to ensure data protection.

 

We will respond to your request within one month.

 

You also have the right to lodge a complaint with:

Comissão Nacional de Proteção de Dados
Website: https://www.cnpd.pt

 

Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

 

VI – Data Retention

Personal Data is retained only for as long as necessary for the purposes described above, including compliance with legal, accounting, or tax obligations.

 

Retention periods may vary depending on the nature of the data and legal requirements.

 

VII – Data Security

Negra Mole Experience takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

 

These measures include the use of secure website hosting, encrypted connections (SSL), and trusted third-party service providers for booking, payment, and invoice processing.

 

However, no method of transmission over the internet is completely secure.

 

VIII – Applicable Law and Jurisdiction

This Privacy Policy is governed by:

  • Regulation (EU) 2016/679 (GDPR)

  • Portuguese data protection legislation

 

Any disputes relating to this Privacy Policy shall be subject to Portuguese law and the jurisdiction of Portuguese courts, without prejudice to mandatory consumer protection rules.

 

IX – Updates to this Privacy Policy

This Privacy Policy may be updated periodically.

Any changes will be published on this page with the updated revision date.

We recommend reviewing this Policy regularly to stay informed.

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